Welcome to the Agk group B2B platform. We’ve been providing high-quality products and technical support to professionals and individuals for over 60 years.

Customer Login

Checkout as a new customer

Creating an account has many benefits:

  • See order and shipping status
  • Track order history
  • Check out faster
Create an Account

Privacy Policy

PERSONAL INFORMATION We collect customer data when you place an online order in order to improve your shopping experience and to communicate with you about our products and offers. In addition, you may choose to subscribe to receive email updates about our products and promotions. We collect personal information that you voluntarily provide to us and under no circumstances do we sell or otherwise trade your personal information and details to third parties. When you make an online purchase from us, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you by phone, email, or regular mail if we have additional questions regarding your order. If you wish to be removed from our mailing list or member/user registration database, please contact us via email, stating your full name, surname, and the email address you use when accessing or ordering from our website. Our website may contain links to other websites that are not under our control. These websites have their own privacy policies which you should review before sharing personal information with them. We bear no responsibility for linked websites and provide these links on our website solely for the convenience and information of our visitors. WHAT WE COLLECT AND WHY How personal information is used and to which third parties it may be disclosed:
  • Informing you about the acceptance of your order and subsequently about its status.
  • Processing your orders, issuing receipts, and handling payments.
  • Fulfilling and delivering your orders to the selected shipping address. For this purpose, personal information such as your name and address may be shared with partner courier companies to deliver your order. Your phone number may also sometimes be shared with couriers if they need to contact you regarding the delivery or a special delivery request.
  • Providing information about your order history and the details of each order, including items purchased, payment method, delivery address, recipient name, etc.
  • Providing a personalized shopping experience.
  • Notifying you about products, offers, private sales, and events that may interest you via email or other equivalent electronic communication means (such as SMS).
  • You may send us an email including your full name, surname, and the email address you use when accessing or ordering from our website to request removal from our contact list.
  • Conducting identity verification and other checks to prevent fraudulent transactions. If required by applicable law, we may disclose your data to public authorities.
  • To process card transactions, we are required to collect personal customer details. Any documentation or information requested to verify and confirm the customer’s identity remains strictly confidential, transmitted, and checked only by the Bank. Providing your personal data signifies your consent for their use by the Company and the Bank for the purposes stated above.
  • Using data for marketing studies and demographic research for our own purposes, along with non-personal data, to monitor customer interests and continuously improve the design of our website to better meet visitors’ needs.
The information you provide is not shared with third parties other than those mentioned above (e.g., banks, courier companies). However, we collect statistical data to measure website traffic, sales, and other commercial information that may be transferred to reliable third parties, without including any information that could identify you. We consider this an added-value service as it helps you find useful products or services. If you choose to remove your name and personal data from our database, you can do so by sending an email to [email protected]. COOKIE POLICY We use cookies to offer you a better and more personalized experience. They allow us to provide important services, such as remembering your preferences. Your browsing on our website constitutes consent to the use of cookies. If you wish to completely remove or disable cookies, you can easily do so through the browser you are using (Google Chrome, Mozilla, etc.). The exact procedure is defined by each browser, so please refer to its settings for more details. You can also find information here: https://www.aboutcookies.org/how-to-control-cookies/ . DATA RETENTION In accordance with applicable data protection laws, we will not retain your information longer than necessary for the purposes mentioned above and to address any complaints or disputes you may have. If you require more information about our data retention policies, please contact us. Under European data protection law, you have certain rights regarding your data, which include (among others):
  • The right to be informed about the information we hold about you.
  • The right to access your personal data.
  • The right to rectify your personal data if it is inaccurate.
  • The right to request the deletion of your personal data.
  • The right to withdraw your consent to the processing of your personal data.
  • The right to object to processing.
If you have any questions regarding the data we retain, how we use it, or how to exercise your rights, you may contact us using the contact details below. For any request regarding your personal data, you may contact us directly at [email protected].